Now Hiring – Installation Technician – Apply Today!
Please submit resumes to Careers@mesaelectronics.com
The Installation Technician is responsible for the ownership, management and execution of the installation phase of a contract sale on behalf of the company from trigger meeting to final customer sign off. This is to include an understanding of the scope of the project installation, schedule, budget, coordination of ordering of items to be installed, and equipment to complete the installation. The Lead Technician coordinates the installation with Project Manager, customer and any associated subcontractors as well as Installation Technician supervision. The Technician is responsible for maintaining communication with Project Manager, associated sales staff, client and construction contacts regularly.
Plans installation, and subcontracting activities on projects.
Maintains current drawings and project documents.
Ensures the completion of installation on time and on budget as outlined in the trigger meeting.
Coordinates the procurement of materials, supplies and services and ensures timely delivery to job site.
Prepares the project installation plan and manages the plan according to scope document, budget and schedule.
Determines, from review of various information, necessary changes in design, contract price, installation plans and on site conditions.
Monitors estimated vs. actual hours to complete the project.
Initiate Change Order process for any customer requests outside the scope document.
Maintains construction schedule and coordinates task scheduling with other trades.
Works with Design & Engineering department on resolving design issues.
Communicates status of installation regularly with sales staff and Project Manager
Ensure delivery of training and equipment manuals to client at the completion of the installation.
Follow company inventory management processes.
May estimate or assist in estimating projects which the company is bidding.
Present a professional image of Company when speaking to Clients and their representatives.
Develops a relationship with the client decision maker at the job site.
Responsible for ensuring quality installation of Company products.
Responsible for customer satisfaction of installation process and final product.
Ensures proper safety procedures are followed and any required safety equipment used on job site.
Provides information to determine labor and material requirements on a regular basis.
Identify and escalate any issues that would impact the scope, schedule and budget of the installation
Ensure timecards are filled out accurately, completed with job numbers, task codes and total hours are correct for the installation team.
Reviews industry publications attends seminars, company training and other activities related to continuing education to remain current on products, processes, industry trends and materials.
Works with Installation Technicians on installation procedures and product training for their development.
Provide feedback to Project Manager on the job performance of the installation team.
Responsible for completing all paperwork, Change Orders, Field Directives, Notice of Completion and working with Sales to ensure Sign-Off and final billings are completed.
Completion of Final Job Report.
Requires supervision of Installation Technicians and when applicable monitors performance of Subcontractors.
The Installation Technician will report primarily to the Project Manager, as well as other relevant management team members.
Experience in the engineering and/or installation of Audio, Video and/ or Healthcare technology, or related field is preferred.
Possess a High school degree or equivalent. An Associates/Bachelor degree from an accredited college/university is desirable, preferably in a technical field.
Ability to manage multiple tasks simultaneously.
An understanding of job financial reports and the ability control costs in the handling of large projects.
Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of an installation by a specific due date.
Must be able to read and effectively interpret general business and construction documentation.
Project management experience a plus.
Excellent written and verbal communication skills.
Valid and current drivers license.
In order to perform the essential functions of this job the Associate must have the ability to stand on a concrete floor for long periods and lift and/or move equipment at least 60-pounds on a repetitive basis. The candidate must be able to lift equipment and construction supplies from floor height to over-head while loading/unloading trucks or preparing equipment for installations, service calls, and events. Noise levels in the work environment are considered moderate to loud. Candidate must have the ability to climb and work (stack, adjust, and repair) at heights in excess of 25′ before/during installations and job sites.